Your questions,
answered.

Our jewelry is water resistant and designed for everyday wear. It can be worn while washing your hands, in light rain, or during brief showers. To preserve its beauty for as long as possible, we recommend avoiding prolonged exposure to salt water, chlorinated pools and hot tubs.

Our pieces are finished with premium quality gold or silver plating designed for everyday wear. Like all plated jewelry, the finish will naturally evolve over time depending on individual wear habits and care. Following our care recommendations will help preserve its brilliance for years to come.

Yes. Our jewelry is designed to be comfortable for most skin types and is hypoallergenic.

To maintain its shine, avoid prolonged exposure to chemicals, perfumes, lotions, salt water and chlorinated water. After wearing, gently wipe your jewelry with a soft cloth and store it in a dry place away from direct sunlight.

Our jewelry is crafted for long lasting everyday wear and is highly resistant to tarnishing. Proper care and storage will help preserve its appearance over time.

Absolutely. Our collections are designed for everyday elegance. With proper care, your favourite pieces can become part of your daily routine.

Yes. We proudly ship to customers around the world. Shipping options and delivery estimates are displayed during checkout based on your destination.

Processing usually takes 1 to 3 business days. Delivery times vary by country and selected shipping method. Estimated delivery dates are shown at checkout and in your shipping confirmation.

As soon as your order has been dispatched, you'll receive a confirmation email with a tracking link so you can follow your shipment every step of the way.

If your order has not yet entered fulfilment, we'll do our best to accommodate changes or cancellations. Please contact us as soon as possible after placing your order.

Yes. You may ship directly to the recipient by entering their delivery address during checkout. Pricing information is never included inside the package.

We accept returns within 30 days of delivery. Returned items must be unworn, in their original condition, and include the original packaging.

Although every order is carefully inspected before shipping, if your jewelry arrives damaged, please contact us within 24 hours of delivery with photos of the item and packaging. We'll resolve the issue as quickly as possible.

At this time we do not offer direct exchanges. Please contact us as soon as possible and we will make sure to help you out.

Some of our most loved designs return, while others are released as limited collections. We recommend joining our mailing list to be notified when favourites are restocked.

Your payment information is processed through secure, encrypted payment systems to ensure a safe and seamless shopping experience.

We accept all major credit and debit cards, as well as a variety of trusted payment providers available in your region. Available payment options will appear during checkout.

Our Customer Care team is always happy to assist. If you have any questions about your order or our jewelry, simply reach out through our contact page or email us, and we'll respond as soon as possible.